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Accessibility Statement

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Our Commitment

InjuryCaseDirect is committed to making our website usable and accessible to as many people as possible, including people with visual, auditory, motor, or cognitive disabilities.
We believe that requesting a case review should be straightforward for everyone, regardless of how someone accesses the web. We’re working to make sure our website reflects that, and we review and improve accessibility on an ongoing basis.

Why this matters for our visitors

Many people come to InjuryCaseDirect while recovering from a recent accident or injury — sometimes dealing with pain, limited mobility, medication side effects, or difficulty concentrating. We keep that in mind when designing our website, alongside the needs of visitors who use assistive technology as part of their everyday life.

Conformance standard

We aim for our website to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities, and more usable for everyone.

What "conformance" means here

Conformance with WCAG 2.1 AA is a goal we're actively working toward, not a certification. Some parts of the site may not yet fully meet every success criterion — see "Known limitations" below.

Accessibility features

Where implemented, our website is designed to support:

Keyboard navigation throughout the site

Descriptive text alternatives for meaningful images

Sufficient color contrast between text and background

Resizable text that doesn't break layout when zoomed

Clear, consistent page structure and headings

Visible focus indicators for interactive elements

Form fields with associated labels and error messages

Compatibility with common screen reader software

Browser & assistive technology compatibility

We aim for our website to work with current and recent versions of major browsers (such as Chrome, Safari, Firefox, and Edge), along with commonly used assistive technologies, including:
  • Screen readers, such as JAWS, NVDA, and VoiceOver
  • Screen magnification software
  • Speech recognition and voice control software
  • Keyboard-only navigation
Accessibility support can vary between browser and assistive technology combinations. If something isn’t working as expected in your setup, please let us know using the contact details below.

Known Limitations

Despite our efforts, some parts of the InjuryCaseDirect website may not yet be fully accessible. Known limitations may include:
  • Older content or documents that have not yet been reviewed for accessibility
  • Third-party tools or embedded content maintained outside InjuryCaseDirect
  • Occasional inconsistencies as new pages and features are added

We’re actively working to identify and correct these issues. If you encounter a barrier that isn’t listed here, we’d like to know about it.

Third-party content

InjuryCaseDirect is a marketing and lead-generation service, not a law firm — we help connect visitors with participating personal injury law firms, but we don’t operate their websites, intake systems, or communications.
This statement covers only the InjuryCaseDirect website. It does not extend to the websites, phone systems, or services of participating law firms, or of other third-party tools and analytics providers our site may link to or rely on. Each of those operates independently and maintains its own accessibility practices.

Ongoing Efforts

Accessibility is an ongoing effort rather than a one-time project. We periodically review our website, incorporate accessibility considerations into new features as they’re built, and work to address issues as they’re identified — whether through internal review or feedback from visitors like you.

Feedback & Contact

We welcome your feedback on the accessibility of the InjuryCaseDirect website. If you encounter an accessibility barrier, or need assistance accessing any content or feature, please contact us:

InjuryCaseDirect

  • Attn: Privacy Officer
  • InjuryCaseDirect Legal Marketing Services, LLC
  • 123 Central Commerce Blvd, Suite 400
  • Orlando, FL 32801
  • Email: [email protected]

Response time

We aim to acknowledge accessibility feedback within [Insert Number] business days and to provide a substantive response — including a description of the issue and our intended remediation timeline — within a reasonable period thereafter. If an issue prevents you from accessing a core feature of our service, please indicate that urgency in your message so we can prioritize accordingly.

Request a case review when you're ready.

If you have explored the information available and would like participating personal injury law firms to consider your accident information, you can begin a case-review request. Submitting your information is only the beginning of the review process — each participating firm independently determines whether it can assist.

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Submitting information does not create an attorney-client relationship and does not guarantee that a law firm will accept your matter or that compensation will be recovered.